.chat{position:fixed;right:20px;bottom:20px;width:380px;max-width:calc(100vw - 40px);height:560px;max-height:calc(100vh - 100px);background:#fff;border-radius:16px;box-shadow:0 24px 60px rgba(15,25,50,.25);z-index:55;display:flex;flex-direction:column;overflow:hidden}.chat-head{background:var(--navy);color:#fff;padding:14px 16px;gap:10px}.chat-cv,.chat-head{display:flex;align-items:center}.chat-cv{width:34px;height:34px;border-radius:50%;background:var(--blue);justify-content:center;font-weight:900;font-style:italic;font-size:13px;flex-shrink:0}.chat-close{background:none;border:0;color:#fff;font-size:22px;cursor:pointer}.chat-car{display:flex;gap:10px;padding:10px 14px;background:var(--bg);border-bottom:1px solid #e3eaf2;align-items:center}.chat-car-img{width:56px;height:42px;border-radius:6px;flex-shrink:0;background:#eef3f8 50%/cover no-repeat}.chat-list{flex:1 1;overflow:auto;padding:14px;display:flex;flex-direction:column;gap:8px;background:#fbfcfe}.chat-input{display:flex;gap:8px;padding:12px;border-top:1px solid #e3eaf2}.chat-input .input{font-size:13px}